Refund Policy

1. No Payments Taken via This Website

BM&Co Limited does not accept or process payments through this website. All payments for our services are arranged directly with clients through invoicing or agreed payment methods as set out in our Engagement Letter.

2. Refund Eligibility

As payments are not taken online, this Refund Policy applies only to payments made directly to BM&Co Limited for professional services.
Refunds will only be considered where:

• An overpayment has been made.

• Services were paid for but could not be delivered due to circumstances beyond our control.

3. Non-Refundable Services

Due to the nature of professional accounting and tax services, once work has commenced, fees are generally non-refundable, even if you decide to discontinue the service.
This is because our fees reflect the time and resources invested in your work, not just the final deliverable.

4. Dispute Resolution

If you are dissatisfied with our services, please contact us immediately so we can review your case. We aim to resolve all concerns promptly and professionally.

5. Contact Us

For any queries regarding payments or refunds, please contact:

BM&Co Limited
Email: theoffice@bmnco.co.uk
Telephone: 01604 946 666
Address: 18 the Spinney, Northampton, NN4 5BT